From the Restaurant to the Door: How to Improve Your Orders on Holidays
by Mónica Pineda Holidays are a golden opportunity for any restaurant. More people at home, more cravings, more reasons to order food without the hassle. But they’re also a challenge: more simultaneous orders, more pressure in the kitchen, and more chances for mistakes if you’re not prepared.
At Take Away Now, we get it and that’s why today we’re sharing some key tips to help restaurants make the most of holidays without losing their minds.
Planning: the difference between chaos and success
Order volume goes up, that’s no surprise. What does go wrong is when there’s no clear structure to manage it.
- Set up a special menu: fewer dishes, better executed. This simplifies operations and avoids delays.
- Prep ingredients in advance: if you know green curry or lasagna are bestsellers, get ahead of demand.
- Reinforce your team: bring in extra hands in the kitchen and packaging area if you expect a spike in orders.
Packaging matters
It may seem obvious, but not everyone gets it right. A dish can taste amazing, but if it arrives messy, cold, or poorly sealed, the experience suffers.
- Use sturdy, thermal containers.
- Make sure liquids and sauces don’t end up soaking the crispy parts.
- Don’t forget to include cutlery, napkins, and small thoughtful touches that make a big difference.
Communicate clearly
On holidays, people are more alert but also more impatient. Help your customers with:
- Realistic estimated delivery times
- Clear notices if demand is high
- Message confirmations when the order is on the way
Transparency builds trust.
Make the most of the moment
Holidays are also a great opportunity for customer loyalty. A good experience today could mean a regular customer tomorrow. So how do you make that happen?
- Add a short thank-you message or a promo for their next order.
- Highlight seasonal dishes or exclusive combos for the day.
Holiday takeaway doesn’t have to be chaos. With the right strategy, it can be one of the most profitable and satisfying moments of the month.
At Take Away Now, we’re ready to help you reach more customers, whether it’s a bank holiday Monday or a craving-filled Friday.
Got a restaurant? Start prepping for the next holiday and turn every order into a repeat-worthy experience.